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Health & Well Being

New research from CSIRO: Australian diets are “Worse than ever”

Did you know that only 35% of Australians are getting their recommended daily intake of vegetables? The recent CSIRO Healthy Diet Score report paints a clear picture of our nation’s eating habits, and the results have serious implications for workplaces across Australia.

Over an eight-year period, the CSIRO surveyed more than 230,000 Australians and assessed their diets based on a range of factors, including quantity, quality and variety, scoring them out of 100.

The average diet score over the entire 8-year period was a disappointing 55/100. What’s even more worrying is that these scores have been on a downward trajectory, declining from 56 in 2015 to 53 in 2023. This means that Australian diets are not just bad, but they’re also getting worse.

Key Findings from the Report:

The report highlights that where a person works matters significantly, with those working in Logistics (51.5/100) and Manufacturing (51.9/100) having some of the worst diets of any occupation, far below the average of 55/100.

Retired Australians and personal trainers rate at the top of the list (59.2 and 58.9/100 respectively), with more time and focus placed on health. Retired Australians and personal trainers, on the other hand, emerged as the top scorers (59.2 and 58.9/100, respectively), reflecting their greater focus on health and well-being.

Younger and middle-aged Australians, who make up a significant portion of the workforce, have significantly poorer diets than older Australians, with 7 points differentiating 18–50-year-olds and those over 70 years (53 vs. 60 respectively).

The Workplace Connection:

It’s clear that diet quality is closely tied to occupation, with frontline workers suffering the most, despite the direct correlation between their physical wellbeing and productivity. The results are concerning, yet unsurprising when considering the typical working hours, unhealthy options, and subsequent eating culture prevalent in these types of workplaces.

This brings us to an important conclusion: Employers can play a pivotal role in the health and productivity of their employees by ensuring access to healthier food options at work. When employees have access to nutritious meals and snacks, they are more likely to make healthier dietary choices, leading to improved wellbeing and increased productivity.

Improving Diet:

While Australians may appear generally fit and healthy, our collective low diet score, which seems to be deteriorating over time, indicates that we have substantial work to do.

The good news, as Dr. Gilly Hendrie, CSIRO Research Scientist emphasises, is that “a healthy diet can be achieved with some simple changes… The things to keep in mind is reduce, increase and add variety.” In other words, Australians need to reduce the amount of processed junk food that we consume, while increasing their intake of wholesome foods such as fruits, vegetables and dairy, aiming for variety.

It’s never too late to make positive changes in eating behaviour and overall health and wellbeing. Improving our diet isn’t just a matter of personal health, it’s vital for the wellbeing and productivity of the entire nation. Let’s work together to create a happier, healthier and more productive future for all.

Click here to see the full report from CSIRO:

Source: Baird, D., Hendrie, Gilly (September, 2023). CSIRO Healthy Diet Score 2015-2023. CSIRO

Morsl Launches At Leading Insurance Call Centre

morls micromarket

Call centres have generally lagged the broader market in their approach to employee wellness, but Greenstone Financial Services is setting a new trend. 


Call centres are known for their very challenging work environments which has resulted in the industry having one of the highest staff turnover rates across all industries.

The more significant challenges being:

  1. Managing the increasingly volatile nature of customers, particularly in the era of COVID, which has led to increased stress levels of staff;
  2. Longer and demanding work schedules, making it difficult to eat well and focus on activities which promote wellness;
  3. The slower pace of call centre employers to adopt broad wellness and engagement initiatives for their staff.

Greenstone Financial Services, who distributes insurance through their Australian-based call centre, is tackling some of these challenges with the recent opening of their new office that has set the standard in call centre employee engagement.

The seven story building is spacious with loads of natural light, an expansive outdoor terrace and barbecue area and multiple collaboration points that encourages team building. We couldn’t miss pointing out the table tennis and games area that creates a buzz at every lunchtime.

That’s where Morsl comes in. Greenstone Financial Services care about their staff having convenient access to nutritious fresh food, snacks and drinks that caters to staff across all shifts. Morsl lives by the 80:20 rule ensuring the staff have a healthy and balanced diet, eating 80% of better-for-you foods and the remaining 20% is about indulging without a guilty feeling. Greenstone recognises that good nutrition can lead to healthier, happier and more productive employees.

Morsl has been installed in their main break room area, customised to fit the style and decor of their new fitout. With a subsidy program to further support healthy eating, Greenstone is importantly focussed on the wellbeing of their staff.

Just why is overall employee wellness and engagement so important for call centres? Studies have proven that is it vital to focus on employee satisfaction in order to drive customer satisfaction. The satisfaction levels of employees is what will ultimately drive how they treat their customers. Here are some compelling stats according to Vantage Circle;

“Highly engaged teams show 21% greater profitability from a business standpoint”

“86% of buyers are willing to pay more for excellent customer service”

The message is therefore simple; if you want satisfied customers, create satisfied employees and when you have satisfied customers this leads to a higher ROI for the company.

With the Morsl team being onsite for the first week to assist the staff in using their new market, we couldn’t help but notice how happy and appreciative the staff were not only for their new Morsl market but for the incredible work space Greenstone has created for them.

For more information on Morsl visit

Morsl Launches At Major Online Retailer

With the growth in industrial property servicing the boom in online sales, Morsl’s micro markets are able to solve a significant challenge often faced by the employees at these locations.


One of the key challenges often faced by companies operating within an industrial site, is how to ensure their staff have convenient access to fresh and nutritious food 24/7.

This has been a difficult challenge to solve given the buildings are often located in areas with limited food options, the employees work across shifts which can be 24/7 and the breaks are often limited to 30 minutes.

To date, the options have been:

  1. Unhealthy vending machines;
  2. An in-house cafe that only caters to a percentage of the shift workers ; or
  3. A drive-by food truck that comes once a day

I think we can all agree, none of these options have been ideal both from a convenience or nutrition perspective.

That’s where Morsl comes in, with our self-service food and drink markets that sit directly in a place of work. The markets are designed to look like a trendy café, which offer nutritionist curated fresh food, snacks and drinks. Purchases are made via our cashless self-checkout kiosks.

With our markets operating by the 80/20 rule, we are ensuring the staff have a healthy and balanced diet, eating 80% of better-for-you foods and the remaining 20% is about indulging without a guilty feeling. Plus let’s not forget the exciting and varying fresh food staff can enjoy.

Whilst Morsl is one of the first to bring micro-markets to Australia, the concept has been in the US for over ten years serving companies such like Tesla, Amazon, Boeing, DHL and 3M.

The key benefits that a Morsl market provides include:

  1. It supports employee health and wellbeing
  2. It helps to reduces absenteeism and presenteeism cost to employers
  3. It enhances company culture – attract and retain quality talent
  4. Increases employee productivity and engagement

Morsl is, therefore, very excited to announce that it recently launched a new market at a major online retailer’s fulfilment centre in the outer suburbs of Sydney. With over 600 staff working across 24/7, our market is a game changing benefit for their employees.

In light of COVID, our market has been positioned for clear traffic flow, perspex screens between POS’, hand sanitisers at each pay station and a regular cleaning and sanitisation program.

We hope you enjoy seeing how we have transformed this company’s workplace.

For more information on Morsl, visit

Morsl Launches First Pop-Up

Morsl launches its first pop up market in response to COVID.


Solving Today’s Challenges

With the current limitation of cafes and restaurants due to COVID, Morsl was able to assist one of Australia’s leading financial institutions in helping them bring their staff back to the office.

Our pop-up market consisting of a cooler for fresh food, ready meals and our snack bay, provides a healthy food solution for staff, with payment made via a mobile phone app.

Our pop up market has been able to solve a number of the challenges that COVID presents;

  1. The use of our mobile phone app allows for contactless payment
  2. Our unattended market provides a true grab and go solution
  3. The onsite convenience allows staff to avoid external sources
  4. A 24/7 offer caters to staff who want the flexibility to access food at different times of the day
Employee Wellness

Additionally, as employees return to the office, they will have a renewed focus on their health and wellbeing. With Morsl’s mission to improve the eating habits of Australian employees, we curated the market to include:

  • Pre and probiotic drinks and snacks good for gut health;
  • Immunity boosting shots; and
  • Superfoods for overall health.

Our client has done an outstanding job in making their employees feel safe and valued as they begin returning to the office and we’re proud that Morsl played a key role in that strategy.

For more information on Morsl, visit

Meeting the challenges of a new flexible workplace post COVID

The key theme post coronavirus appears to be flexibility and Australian employers will need to adapt their workplace accordingly. 

It’s fair to say that our way of working may never be the same, but will it be as dramatic as some now forecast? I agree with Phil Kirschner, Workplace Strategist @ WeWork that “COVID has simply accelerated (not altered) the trajectory that we were already on; the only significant change may be corporate and managerial acceptance of remote working as an option for people who want it to take advantage of it.” 

Working from home certainly has its benefits. But as we see right now, prolonged periods of working from home can become incredibly lonely, with the discussion on mental health at an all-time high. Let’s admit it. When we finally come out of home isolation, we will have a renewed appreciation for our work colleagues, a bout of new material for the office banter and a new-found joy for sitting in a meeting room with people other than our kids. 

Transitioning staff back to the office 

Unfortunately, the transition back into the office won’t be an immediate one. As the Australian Government recently declared, social-distancing restrictions will likely stay ‘until a vaccine is found’. 

What does that mean for the workplace? It is expected employees will start coming back in stages. Employers will likely provide staff the flexibility to work outside usual working hours and some may elect to work from home a few days a week. The key theme post coronavirus appears to be flexibility and Australian employers will need to adapt their workplace accordingly. 

In addition to flexibility, there will also be a renewed focus by staff on their health and wellbeing. Some companies have already moved employee wellness to a higher strategic priority. I think we can perhaps expect employees to start demanding more benefits that promote better health. Improved access to healthy food would be quick win for employers, providing access to nutritious and healthy products that not only boost energy levels and increase brain function but improve gut health and overall immunity. It’s a win for employers and a win for employees. 

The changing face of how employees access food 

With the closure of most in-house cafeterias, cafes and restaurants since March, our way of eating during the workday may never be the same. Sadly, it will likely be some time before we all pile out of the office and go for our usual Friday group lunch. The question is, how can these cafes, in particular the in-house cafeterias, reopen in a way that adapts to a prolonged period of transitioning back to the office and in a new environment of flexible working arrangements.

Another trajectory which is likely to accelerate as a result of COVID-19, is that of self-service food and drink markets. We may not have realised it, but self-service has already become engrained in our everyday lives via the supermarket self-checkouts. It’s fast, it’s contactless and right now it feels safe, which is why 87% of shoppers now prefer to shop in stores with touchless or robust self-checkout options.1

Self-service becoming the new normal

Self-service food and drink markets, otherwise known as unattended markets or micro-markets, were borne out of the US and are often positioned directly in a place of work. In such a market, the employee picks a product from an open rack display, or reach-in refrigerator and scans the item at a self-checkout kiosk or via a mobile phone app. They are designed to offer a broad range of food and drink products which include fresh food such salads, sandwiches and ready meals for example. 

The benefit of such markets is that they are contactless, they are available around the clock and they can ensure staff have convenient access to healthy and nutritious foods. 

Meeting tomorrow’s challenges 

The self-service model is able to respond to the challenges we see in tomorrow’s flexible workplace.

  1. As staff transition back to the workforce, the social distancing rules will likely remain in place for some time
  • The use of a mobile phone app allows for contactless payment at the self-service markets
  • Unattended markets provide a true grab and go solution with no physical contact
  • The onsite convenience allows staff to avoid external sources
  • A 24/7 offer, caters to those staff who want the flexibility to work outside of usual hours

2. It is expected staff will transition back in stages

  • As an unattended market does not incur onsite staffing costs, the market has the flexibility to easily adjust. This means, the stocking levels are adjusted according to the change in staffing numbers.

3. The new workplace will likely have a more flexible workforce

  • Micro markets can operate in locations from 100 people upwards versus in-house cafeterias which require at least 1,000 people onsite every day to be viable
  • A flexible workforce requires less office space. A micro market servicing, 500 people, only needs five square metres.

4. Staff will have a renewed focus on their wellbeing

  • Micro-markets will make it easy for staff to improve their eating habits via the product selection and by its convenience
  • The markets consist of coolers stocked with fresh food ensuring staff can always access fresh and healthy meals 
  • Markets with a healthy philosophy can provide products that boost energy levels, increase brain function, improve gut health and importantly, overall immunity

While we continue to debate what the new norm is, it’s clear that self-service food and drink markets have a renewed purpose in assisting people back into their work lives and to assist in a world where flexibility and enhanced wellness is likely here to stay.

Micro Markets Sound Great……But What About Potential Theft?

Australian employers are excited about healthy micro markets but the new concept of an open food market often triggers the question...'what about potential theft?

Micro markets, otherwise known as an unattended food and drink market, can now provide employees with convenient access to fresh and healthy food, 24/7. An employee is able to pick a product from an open rack display, or reach-in refrigerator and scan the item at a self-checkout kiosk. The open market concept, however, raises the question of potential theft.

Whilst micro markets are new to Australia, they are not new to the United States, the UK and other European countries. The theft rates across these countries have proven to be low. Total shrinkage rates including theft, waste and accidental theft are 2.5% in the US and even lower at 1.4% in the UK.*

Why are they so low?

Firstly, micro markets only exist in secure access environments serving a known group. As a result, secure access workplaces are ideal locations for micro markets.

Secondly, there is a formal payment facility via the self-checkout kiosk. Sadly, the honour box systems of the past rarely worked due to the lack of a formal payment process.

Lastly and importantly, the markets are operated within a monitored framework focussing on prevention, control and management:

  1. Prevention – micro markets are equipped with 24/7 surveillance cameras and signage;
  2. Control – The operator undertakes regular inventory checks to verify if there are any discrepancies in stock levels; and
  3. Management – Reporting and video evidence of theft is provided to the employer.
The question is; are employees willing to put their job at risk for a protein bar?


The answer is; 98% of employees will do the right thing and appreciate the benefits that a micro market brings to their workplace. The other 2% who do the wrong thing, will be identified through the surveillance measures and reported to their employer. It’s then up to the employer how they wish to manage the issue.

Given the overwhelming benefits that a micro market can bring such as:

  • Improved employee health and wellbeing
  • Increased employee engagement
  • Increased employee productivity; and
  • Enhanced company culture

……the decision becomes an easy one for any employer.

For more information on how Morsl can provide your workplace with a convenient and healthy micro market, visit

*Source: 365 Retail Markets

4 Ways Micro Markets Can Impact Employee Health and Happiness

If you haven’t yet heard of a micro market, you will likely hear of them soon. Micro markets are a healthy food solution, popping up in Australian workplaces.

A micro market is a self-service market, often situated in a company’s kitchen area, that provides packaged foods, drinks, fruit and fresh food using a fully-automated payment system.

In the open market, the employee picks a product from an open rack display, or reach-in refrigerator, and scans the item at a self-checkout kiosk. The markets which are available 24/7, are operated within a monitored framework, supported by surveillance cameras.

Let us show you how it works;

As you can see, micro markets are set to change the way Australian employees access food at work. Let us now highlight 4 ways micro markets can impact employees’ health and happiness;

 1. Enhances personal health and wellbeing

According to a recent survey by News Corp Australia, “93 per cent of Australian adults are not meeting their recommended daily intake of fruit and vegetables which could be putting them at risk of reduced life expectancy.”  With over a third of our lives spent at work, it is often at work where our diets fail. Our challenges include being time poor, lack of access to nutritious options combined with the temptation of free unhealthy snacks at work.

Micro markets are designed to offer fresh and healthy food at work with no restrictions to the type and number of products. This means micro markets can cater to an individual’s daily dietary needs covering fruit, salads, wraps, veggie pods, yoghurts, muesli, nuts etc. Operators like Morsl, ensure their products are selected according to nutrition guidelines whilst being appropriately portion sized, which is critical for maintaining a healthy diet.

Consistently eating well ensures we are more productive at work, are less fatigued and less prone to disease and illnesses.

2. Unrivalled convenience

One of the biggest issues for employees today is the struggle to balance healthiness against convenience. Very few have the time to traipse through the supermarkets reading the nutritional labels during their work day and most struggle to find something good to eat when all the surrounding cafes have closed for the day.

Micro markets ensure that employees have on-site access to fresh and healthy food, snacks and drinks, at any time of the day. You can’t get more convenient than that!

3. Saves time during each work day

Let’s do the maths. If every day an employee leaves the office to;

  1. get their morning coffee and snack, let’s add 15 minutes,
  2. grab their lunch which includes walking or driving time, selecting which café/take-out shop, standing in the queue and then making their way back to the office; let’s add 30 to 40 minutes, and
  3. pick up their afternoon drink and snack, let’s add 15 minutes.

Employees are losing a good hour every day that could be used for exercising, socialising with friends, completing those personal tasks or simply having some quiet time to refresh each day.

Micro markets are a grab and go solution with fast and easy checkout that allows employees to save time during their workday. The technology allows an individual to set up an account so that they only need to scan, press their fingerprint and walk away. Their purchases go straight off their account. The total time at a micro market can be less than one minute out of someone’s day.

4. Better morale

If employees feel like their company supports and cares about their health and wellbeing, this type of culture leads to higher morale across the company.

A company that helps employees practice healthy eating behaviours in the office is one crucial and often missed part of the employee wellness experience. By companies taking away the traditional unhealthy vending machines, skipping the free biscuits and muffins and installing micro markets with healthy nutritional choices, this can lead to happier and healthier employees.

For more information on micro markets in Australia and how they can benefit your workplace, visit

2019 Practical Guide To Healthy Snacking

To eat healthier is one of the most common New Years’ resolutions, but according to Statistic Brain only 9.2% of us will actually achieve our wishes. The day that most of us give up on our resolutions is also shorter than we think. According to recent research conducted by Strava, it's January 12th.

Here at Morsl, we have taken it upon ourselves to help people last beyond January 12th by providing our 2019 Guide to Healthy Snacking. Our guide highlights this year’s most relevant wellness trends with practical examples of grab and go snacks you can eat at work.

All the snacks and drinks highlighted have been selected according to Morsl’s proprietary nutrition guidelines, which focuses on natural and clean quality products with less saturated fats, less salt and sugar and lower calories than other foods. They have also been extensively taste-tested and selected for their appropriate portion sizes. In other words, we’ve done all of the hard work for you.

1. Prioritise snacks which improve cognitive brain function

In today’s highly competitive world, as people pursue a more effective approach to their work day, we have seen an abundance of new food and drink products coming into the market that retain and improve cognitive brain function and health. This can mean better focus, improved memory, mental endurance and greater clarity.

Alongside a fresher approach to broccoli, spinach and kale snacks, we’ve seen a more nutritious approach to dark chocolate snacks, as well as better portion sizes of nuts and seeds. For nuts and seeds, make sure to focus on pumpkin seeds and walnuts.

Morsl’s Favourite Brain Snacks; Morlife Dark Chocolate Coated Blueberries, Munch Pumpkin Seeds, DJ&A Crispy Broccoli Florets, Chocolaty Raw Handmade Chocolate

2. Include snacks and drinks which are good for your gut health

Prebiotics and probiotics are able to assist with your gut health, which impacts key bodily functions such as digestion, immune system, as well as brain and heart health.

Drinks such as Kombucha, Apple Cider Vinegar, Kefir and tonics or ‘gut shots’ continue to become mainstream, while we have also seen snack bars, crisps and breakfast options provide tasty solutions.

Morsl’s Favourite Probiotics and Prebiotics: Kreol Prebiotic Drinks, Remedy Kombucha, Farmhouse Culture Kraut Krisps, Piranha Snaps

3. Incorporate more plant-based snacks into your diet (if you haven’t already)

With Australia being the third-fastest growing vegan market in the world, according to Euromonitor, it’s no surprise this is where we have seen some of the biggest growth in snack foods.

You can find vegan options in all snack categories today, there’s even vegan jerky, but having the label of vegan doesn’t always ensure it’s the healthier option. It’s still important to review the nutritional information and ensure you’re obtaining the necessary nutrients.

Morsl’s Favourite Vegan Snacks: Happy Snack Company Roasted Chickpeas, Sneaky Wholefoods Super Bites, Sunny Fruit Organic Figs, DJ&A Veggie Crisps

4. Focus on natural protein in your snacks

Protein has been a trend for many years, given it provides the building blocks to our muscles and bones. High based protein products of 5g or more per serve have often used synthetic based proteins such as whey and soy protein isolate to achieve the levels of protein.

Today we see more products providing natural sources of protein from beans, quinoa, peas, meat to egg whites. These alternatives are healthier options for you to obtain your protein.

Morsl’s Favourite Protein Snacks: Bounce Plant Protein Balls, Chobani Fit Yoghurt, Googys Protein Bar, Griffin Beef Jerky

2019 is the year your snacks start working for you. Functional snacks with better ingredients are here to stay and we hope we’ve made it a little bit easier or you to keep your New Years’ Resolution of a healthier eating lifestyle.

For more information on Morsl and our self-service markets in the workplace, see

How US Employers Successfully Provide Access to Healthier Food Choices

One of the big challenges companies face today is how to provide their staff with access to healthy food choices in a way which is integrated and sustainable within their everyday working lives. Encouraging employees to make healthier food options can assist in the reduction of their health risk factors whilst also having a positive impact on their overall productivity and engagement.

The challenges that Australian companies face today in providing staff with access to healthy food options include:

  • Longer and more flexible working hours
  • Expansion to outer suburbs due to scarcity in land and rising rents where there are limited food options
  • A stagnant vending industry providing limited healthy food options
  • Significant costs of providing in-house cafeterias which are also limited by its hours of operation

Companies in the US such as Amazon, IBM, Unilever, Target, DHL, Amex and Nestle have solved these challenges and have, for some years now, been using micro markets as a key strategy to provide their staff with onsite convenient access to healthier food options.

What is a micro market?

Micro markets are an unmanned food establishment, also known as a self-service food market. It is an open market that provides packaged foods, drinks, whole fruit and fresh food using a fully automated payment system.

In a micro market, the consumer picks a product from an open rack display, or reach-in refrigerator, and scans the item at a self-checkout kiosk. The markets are operated within a monitored framework, supported by surveillance cameras.

Micro markets are not accessible to the general public and are typically found in workplaces with secure access.

Quick and easy to operate self-serve checkout for speed and convenience
Reach-in coolers providing fresh food and drinks
Open shelving providing snacks, fruits, ready to go options and breakfast options
The markets are operated within a monitored framework including surveillance cameras
Micro markets are designed to be turnkey, modular solutions. You decide how many snack, food and drink sections you have

A proven success in the United States

Today, micro markets are the fastest growing segment of the US foodservice channel, largely driven by companies as a means to deliver convenient and healthier food solutions to their employees.

In 2012, there were about 2,642 micro markets installed across workplaces in the United States. In 2017, this number increased to almost 24,000 markets. Research firm, Bachtelle & Associates project by 2022 that the number of micro markets will reach 35,000.

The success in the US, has seen the recent expansion of the micro market concept to other international locations with companies in the UK, Italy and Canada now providing the solution to their employees. Germany and France will begin in 1H2019. Asia has been slower to adopt the concept, with Australia now the first Asia Pacific country to introduce micro markets to the workplace.

How can micro markets help improve employee health?

The key benefit of a micro market is the unrivalled convenience of being onsite and available 24/7. This caters more to today’s flexible and time poor working environments and solves that undisputed challenge of employees balancing healthiness and convenience.

The solution allows for a large variety of healthy products without the restrictions of typical vending machines. Products which cover breakfast, lunch, dinner and all the snacking in between. It allows for the provision of fresh food options such as fruit, salads, wraps, ready to go meals and cold pressed juices. Importantly, it can provide a range of products that allow for an employee to eat a balanced diet throughout the day.

Why Australian employees are ready for micro markets?

We believe there are four key reasons Australian employees are ready to adopt the micro market concept at their places of work:

  1. With Australia’s high obesity rate, Australians are becoming more informed about their health and want to make healthier eating choices;
  2. The majority of Australian employees believe it is important for their employer to have a wellness program in place;
  3. Australians are spending $2.6 billion each year on food and drink delivery according to new research from comparison site With stories of workers getting their coffees delivered by Uber Eats, it’s clear we are a time-poor nation obsessed with convenience;
  4. Whilst Australia was initially slow to adopt the self-service revolution, it is now well and truly embedded in our everyday lives.

For more information on micro markets in Australia and how they can benefit your workplace, visit

Chart Source: 1 “State of The Industry”, Automatic Merchandiser, Emily Refermat, June/July 2018